At Charape Framing, we are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect the personal information we obtain from you when you use our website, interact with us electronically, or engage with our services.

Information We Collect:

We may collect personal information from you when you:

  1. Visit our website.
  2. Make a purchase.
  3. Contact us via email, phone, or other means.
  4. Sign up for our newsletter or promotions.
  5. Participate in surveys or contests.

The types of personal information we may collect include:

  • Name
  • Contact information (email address, phone number, mailing address)
  • Payment information (credit card details, billing address)
  • Demographic information (age, gender, location)
  • Purchase history
  • Interactions with us (customer service inquiries, feedback)

How We Use Your Information:

We use the personal information we collect for various purposes, including to:

  • Process your orders and provide requested services.
  • Communicate with you about your orders, inquiries, or requests.
  • Send you marketing communications, promotions, or newsletters (you can opt out at any time).
  • Improve our products, services, and website functionality.
  • Customize your experience with us.
  • Prevent fraud and ensure the security of our website and services.
  • Comply with legal obligations.

Sharing of Information:

We may share your personal information with third parties in the following circumstances:

  • With service providers who assist us in operating our business and providing services to you (e.g., payment processors, shipping companies).
  • With your consent or at your direction.
  • When required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.

Data Security:

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

Your Choices:

You have choices regarding the personal information you provide to us:

  • You can choose not to provide certain information, although it may limit your ability to access certain features or services.
  • You can opt out of receiving marketing communications from us by following the instructions provided in those communications.

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically.

Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or our practices concerning your personal information, please contact us.

Last updated: 19/04/2024